Return Policy


 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within 5 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, Please contact sales@uvcpower.com and obtain a “returns request form”.

 

Once the “returns request” form is approved, place the item securely in its original packaging and original invoice, and mail your return to the following address:


 

UVC Power

Attn: Returns

3881 Danbury Road  

Brewster, NY 10509 

 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 30 days from the receipt of your item to process your return.

 

EXCEPTIONS    


 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

        

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

(845) 278-5777

sales@uvcpower.com

WARNING:  Only install UVC lights in metal air ducts and replace all non metal hardware items within the range of the UVC light”

  • UVC deteriorates non ferrous materials, plastic ties, plastic screws etc.

     Therefore replace exposed items with stainless steel products.

  • UVC light accelerates metal corrosion, periodically inspect all metal parts.

DANGER: Turn OFF UVC power before all inspections!!

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How can we help?

Customer Service

203-997-1100

845-278-5777

3881 Danbury Road

Brewster NY, 10509

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